Frequently Asked Questions

Q: How do I know what size hat I am?

A: With a soft tape measure, measure the circumference of your head just above your eye brows to the centimeter. We have sizing guidelines next to each hat.

Q: My measurements are too big for your hats, do you do custom sizing?

A: Absolutely, everyone is different and we have created an average sizing for our S,M,L hats. Please email us your measurements and which hat you would like and we can create a custom hat just for you!

Q: Is my hat waterproof?

A: Your Laura Noelle hat is made from the finest beaver fur which does make it water resistant. If your hat does get wet, just pat it dry with a towel. Depending on how much water came into contact, it may need to be re-steamed.

Q: How do I re-steam my hat?

A: Re-steaming your Laura Noelle hat is as easy as making a cup of tea. Boil water in a tea kettle and once the spout begins to steam, put the brim in contact with the steam and mold the brim to your liking. Steaming both sides of the brim is the most efficient solution.

Q: How long will it take to get my hat from time of purchase?

A: Since each hat is handmade, please expect 2-3 weeks wait time for our hat.

Q: Do you ship internationally?

A: Of course! We ship out of California so please allow up to 4-6 weeks to receive your hat depending on your country.

Q: Can I find Laura Noelle hats in stores?

A: Currently, we are only available online for purchase but, stay tuned!